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Page content updated 15/12/2017
ResourcesMental Health & Alcohol & other Drugs ServicesComplex Needs Assessment Panels (CNAP)

Complex Needs Assessment Panels (CNAP)

The Gold Coast Complex Needs Assessment Panels aim to improve and integrate service delivery to achieve positive outcomes in overall quality of life and health for people with mental health issues. This is achieved by addressing issues and barriers the person is facing through a flexible approach to case planning and the implementation of ongoing holistic interventions.

CNAP recognises the complex nature of mental health client needs within the community and that one agency alone cannot provide all the services needed. 

The model does not replace existing service delivery methods nor place more responsibility on one service but brings together key decision makers in government and non-government organisations to provide a coordinated approach when assessing and planning the needs of people with complex needs. It aims to provide a mechanism for closer working partnerships, improved communication and a system to monitor and evaluate this collaboration.

The panels' function also involves advocating within members’ organisations, networks and sectors to ensure the effectiveness of collaborative partnerships.


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