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GCPHN Publication Generally Speaking for Gold Coast general practices

In the August edition

Gold Coast Primary Health Network welcomes decision to strengthen My Health Record privacy

Gold Coast Primary Health Network has welcomed a decision by the Federal Health Minister Greg Hunt to strengthen privacy provisions around My Health Record, following feedback from general practice.

After constructive discussions with the Australian Medical Association (AMA) and the Royal Australian Colleges of General Practitioners (RACGP), the Government will strengthen privacy provisions under the My Health Record Act, to match the existing Australian Digital Health Agency policy, which requires a court order to release any My Health Record information without consent. The amendment will ensure no record can be released to police or government agencies, for any purpose, without a court order.

Clinical handover: a work in progress

Written by Dr Roger Halliwell

As GPs we are often challenged by the delay in receiving information on our patients returning from a hospital based adventure and incomplete information to continue their management. Sometimes this is described as a discharge summary; our reality is that it is a clinical handover.

Dr David Rowlands

Gold Coast Primary Health Network (GCPHN) Board Chair

Now that the My Health Record opt-out period has begun, Gold Coast Primary Health Network (GCPHN) will be attending community events to provide more information and answer any questions Gold Coast residents may have relating to My Health Record.

Read more ...

Dr Lisa Beecham

General Practice Gold Coast (GPGC) Board Chair

General Practice Gold Coast (GPGC) is partnering with Gold Coast Primary Health Network (GCPHN) to bring you a fantastic education day on the 18 August 2018 at the GCPHN offices. This event has been organised by GPs, for GPs with 12 Category 2 RACGP points being approved for this event.

Read more ...

In Brief News

GCPHN is seeking a Non-Executive Director GP

Gold Coast Primary Health Network (GCPHN) is seeking to appoint a locally based non-executive Director to our established governing Board. The right candidate will possess an excellent knowledge of health service delivery in the Gold Coast region. Applications close Monday 27 August

Gold Coast Health resources on HealthyGC website

When you visit the Gold Coast Health webpage on HealthyGC, you will now see all Gold Coast Health resources are easily accessed from this one central point. There are also a number of new clinical resources on this page which includes a list of specialist services and information on each of these services relating to Gold Coast Health referrals, contacts and clinics, emergencies, out of scope conditions, specialist advice, and specific conditions.

Lady Cilento Children's Hospital Referral Form update

Lady Cilento Children’s Hospital (LCCH) specialist referral forms have recently been updated. Practice software will need to be updated in order to ensure future patient referrals are correctly processed at LCCH.

Health professionals encouraged to help influence the future of lung health

Lung Foundation Australia is developing the first National Strategic Action Plan for Lung Disease through funding from the Australian Government Department of Health and invite health professionals, research institutions, peak bodies, government and other stakeholders and organisations to be involved in the consultation process.

Preventing dementia: call for GPs and nurses to share their views

University of Melbourne researchers on the Preventing Cognitive Impairment in Primary Care (PRECIPICE) Project are seeking GPs and practice nurses to help them understand dementia prevention in the primary care setting.

Alternative and Augmentative Communication (AAC) Lending Library established on the Gold Coast

Speech pathologists and occupational therapists at Gold Coast Health have established an Alternative and Augmentative Communication (AAC) Lending Library for clients with communication impairments, following a successful application to the Gold Coast Health ‘The Improvers’ award.

General Practice Liaison Unit

Referral information roadshow update
The General Practice Liaison Unit (GPLU) would like to thank the 22 general practices that have met us as part of the Referral Information Roadshow. 

Clinical trials webpage for GPs connects patients to treatments
Gold Coast Health Research Office has released a new clinical trials list on their website for GPs to advise patients on additional treatment options.

Have you registered for the Health Provider Portal (The Viewer)?
The Health Provider Portal (HPP) service provides summary patient healthcare details to registered and authenticated health practitioners. 

Latest updates to the Health Provider Portal
You can find all the latest release notes for the Health Provider Portal (HPP) on the Queensland Health website. 

Mental Health / Alcohol & Other Drugs

Referring to the Child Development Service

The Child Development Service (CDS), Qld Health is a community based, multidisciplinary team within Community Child Health that specialises in the assessment and management of children with development and behaviour concerns. 

Health professionals invited to join Mental Health Community of Practice

Black Dog Institute's Mental Health Community of Practice is a private online community for health professionals with an interest in mental health. It is a place for health professionals to connect, learn from each other and share experiences of mental health care service delivery.

Cancer Screening

Are you receiving your patients' BreastScreen results electronically?

Practices and GPs can register with Queensland Health’s Secure Transfer Services (STS) to receive the majority of BreastScreen Queensland client “well woman” (no signs of breast cancer) screening results electronically.

Engaging women with a disability in cervical screening

Women with a disability are a specific group who are less likely to participate in cervical screening, which can put them at a greater risk of developing cervical abnormalities.

To assist healthcare providers in engaging women with a disability in cervical screening, the Department of Health has developed a set of resources.

Digital Health

Pathology laboratories are now sharing reports with the My Health Record

This means that you, your patient and other healthcare providers involved in their care will be able to access a patient’s pathology results in their My Health Record wherever and whenever they are needed, regardless of the health care provider who has requested them. 

Security features of My Health Record

The My Health Record system was designed at its core to have the highest level of security and privacy to protect people’s health information.

Privacy features of My Health Record

The My Health Record has a range of privacy features that support individuals to manage their own privacy.


Vaccination of paediatric patients with allergies, Autism Spectrum Disorder and chronic diseases

GPs and paediatricians who have concerns regarding immunising children with allergies, Autism Spectrum Disorder (ASD) and chronic diseases can contact the Public Health Unit (PHU) immunisation service, rather than Gold Coast University Hospital (GCUH) outpatients.

Practice News

Changes to prescription shopping alerts

Gold Coast Primary Health Network (GCPHN) advises that we will no longer be accepting or distributing prescription shopping alerts. This is in line with GCPHN’s recent review of the Australian Privacy Principles, the requirements for mandatory data breach notifications, and following recommendations from consultation with GCPHN’s general practice advisory committee. To continue to assist general practices with the issue of patients who may be prescription shopping GCPHN will continue to provide information to general practices on the Prescription Shopping Program.

PenCS disruption to services

Following the recent interruption to the Pen CS (CAT Plus suite) licensing website, Gold Coast Primary Health Network (GCPHN) would like to remind all practices to review their current security systems, policies and procedures in line with the recent mandatory notifiable data breach reporting requirements. 

Monthly emails

Do you receive monthly emails from Gold Coast Primary Health Network (GCPHN) Practice Support reminding you to clean your database? If you submit data to us monthly through PAT CAT, it is important that you are keeping your database clean as per your practice policies and procedures. This will ensure that you receive a meaningful quarterly data report from us that you can use to help drive quality improvements within your practice.

To find out more about the importance of data quality, please visit our Data Management resource page. 

Cancer screening quarterly report and survey

Many of you will have received your quarterly feedback report on Cancer Screening - please remember to answer a couple of questions about the usefulness of your report.

If you would like to know more about these reports or the CAT4 clinical audit tool, please contact

You can view the cancer screening practice report on the HealthyGC website here 


Pen CS have released a new version of their Topbar Overview video. This is an interactive video that shows how Topbar works and how it can be beneficial to your practice. It includes new functionalities available in Topbar and displays the new ‘look’ of Topbar with updated icons. Watch the reviewed video here.

For more information on how you can get Topbar for your practice or receive training in Topbar, please contact 

What's on

View all upcoming events 

Featured: Transition home for end of life care

Saturday 14 August, 5pm-8pm
As part of the Queensland Health End of Life Care Strategy, Gold Coast Health is developing a process to support discharge for people near end of life who would like to die at home.

You are invited to join researchers and clinicians from Gold Coast Health and Griffith University to identify the possible threats and opportunities associated with the transition from hospital to community care for people who prefer to die at home.

GCPHN Professional Events

Saturday 18 August
General Practice Gold Coast Workshop for GPs
8.30am-5pm, Robina

Thursday 23 August
My Health Record in Allied Health and Aged Care
6.30pm-8.30pm, Robina

Thursday 30 August
Drug and Alcohol First Aid Training
9am-4.30pm, Robina

Click here to see all GCPHN Professional Events


View online - Primary Healthcare Positions Vacant

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Word Count: 75 words     Layout: Dot points
Generally Speaking is a monthly publication produced by Gold Coast Primary Health Network. It is an important resource for general practice, with local information on GP/practice nurse training and education, quality initiatives, referral information, events, job notifications and local Gold Coast health and community programs that can benefit general practitioners and patients.
Level 1, 14 Edgewater Court, Robina Qld 4226  |  PO Box 3576 Robina Town Centre Qld 4230
P:  07 5635 2455  |  F:  07 5635 2466  |  E:  |

Gold Coast Primary Health Network would like to acknowledge the traditional custodians of the Gold Coast and surrounding areas, the Yugambeh, Yuggera and Bundjalung peoples. 

Gold Coast Primary Health Network gratefully acknowledges the financial and other support from the Australian Government Department of Health.

While the Australian Government Department of Health has contributed to the funding of this material, the information contained in it does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided herein.
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