My Health Record
Registering and Supporting Patients
Assisted Registration is a way for you to help individuals register for a My Health Record. You do this by submitting their details to the My Health Record System Operator (System Operator) using compatible software. When you do this you are also providing assurance that you have checked their identity and obtained their consent to being registered and having their health information uploaded to their My Health Record. If successful, the registration will occur almost immediately and you will be able to upload clinical information to the individual’s record straight away.
A healthcare provider organisation providing Assisted Registration does not do so as an agent of the System Operator.
Offering assisted registration for My Health Record is voluntary, but registering patients prior to the end of the Opt Out period, will allow their usual healthcare provider to upload a Shared Health Summary, providing them with a secure online summary of key health information, particularly in time for the holiday season, when many travel to other towns and states.
My Health Record for Australians aged 14 – 17 years
From the age of 14, young Australians can choose to take control of their own record and decide who sees their information. They can also include the name of their parent or carer as a nominated representative, if they would still like them to see some or all of their record.
You can also download the My Health Record Assisted Registration: A guide for Healthcare Provider Organisations publication
or visit the for Health Professionals
area of the My Health Record Website.
Individuals can register through these other channels:
Register my Healthcare Organisation
Practice Incentive Program
From May 2016 the Practice Incentives Program (PIP) eHealth Incentive includes a new eligibility requirement.
The PIP eHealth Incentive
aims to encourage general practices to keep up to date with the latest developments in digital health and adopt new digital health technology as it becomes available. It aims to help practices improve administration processes and patient care.
The National Provider Portal
The National Provider Portal (NPP) is a web based interface through which healthcare providers can access the My Health Record system.
It is a read-only service that is accessible without conformant clinical software
Healthcare providers can now access the NPP using their PRODA (Provider Digital Access) account.
Note that this removes the reliance on the National Authentication Service for Health (NASH) public key infrastructure (PKI) certificates, however, if the healthcare provider has a NASH PKI Certificate for Individuals, they can still continue to use this to access the NPP until the certificate expires.
How to access the My health record using the provider portal Provider Portal
The My Health Record Provider Portal allows you to search on and view individual digital health records through your web browser. To access the Provider Portal you must first register
and obtain the appropriate credentials.
If you are an existing user of the My Health Record system you can login to the Provider Portal here
What you need to know about Provider Digital Access (PRODA) Provider Digital Access (PRODA
) is an online authentication system used to securely access government online services.
Using a two-step verification process, you only need a username and password to access multiple online services. Your PRODA account doesn’t expire and can be used to access multiple services from any location. If you change your employment you keep the same PRODA account as it belongs to you as an individual for life. If you need to access services using your PRODA account at your new employment this will need to be re-authorized.
- Learn more about PRODA here
- Register for PRODA here
Pathology & Diagnostic Imaging reports being shared with the My Health Record
You, your patient, and any other healthcare professionals involved in their care will be able to access these pathology & Diagnostic Imaging reports via the My Health Record, wherever and whenever they are needed.
Gold Coast Health are one of the providers now uploading diagnostic imaging and pathology results to the My Health Record.
In a medical emergency, healthcare providers connected to the My Health Record system can see your health information such as allergies, medicines and immunisations. This helps them to provide you with the best possible treatment and care. Find the fact sheet
My Health Record Fact Sheets
Health Provider Portal (HPP) – The Viewer
GPs will need to register for the HPP to gain read-only online access to their patients’ Queensland Health (QH) records.
By registering for the HPP, you will be able to view a wide range of patient hospital information in one place. It’s convenient, secure and accessible at any time.
Prior to registering you, or your practice manager, will need to ensure that details of your Medicare Provider Number and Healthcare Provider Identifier – Individual (HPI-I) are up-to-date and registered with QH’s Secure Transfer Service (STS). This allows QH to communicate with you electronically.
For registration details and terms and conditions please access the HPP on the QLD Health website here
HPP Training and Support Resources / Factsheets and How to Videos are available here
Once you are registered you will be able to Login to the HPP
Many Queensland GPs have now registered for access to the HPP. Please remember to logout when it is not in use. Technical assistance is available, if required, by calling 1300 478 439.
Helpful Links for Heathcare providers