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News & EventsNewsRequests for flexible working arrangements and the National Employment Standards

Requests for flexible working arrangements and the National Employment Standards


From 1 December 2018, modern awards include new rules about requests for flexible work arrangements. These rules allow certain employees to request flexible working arrangements such as changes in hours or location of work. These requests can only be refused by an employer under ‘reasonable business grounds,’ and must be first discussed with the employee to try to each an agreement about a change to their working arrangements. 

Employees eligible to make requests for flexibility are those who:
  • are a parent, or have responsibility for the care, of a child who is of school age or younger
  • are a carer
  • have a disability
  • are 55 or older
  • are experiencing violence from a family member
  • provide care or support to a member of their immediate family or household, who require care or support because they are experiencing violence from their family
More information is available from the Fair Work Ombudsman. You can also access free online courses for employers and employees on the website, including a course on workplace flexibility.
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