Register for a HealthyGC Account Forgotten Password
Page content updated 14/11/2019
GCPHN Publication Generally Speaking for Gold Coast general practices

In the October edition

Starting the Advance Care Planning conversation with your patients 

Advance Care Planning is not an easy subject to bring up with patients. Starting the conversation can be the most difficult part of the process, but will add tremendous value to your patients at a time in which they may be too unwell to communicate for themselves. Around four in ten people will not be able to make their own end-of-life medical decisions, yet less than 15% of Australians have documented their preferences. Being prepared eliminates the usage of aggressive treatments that the person might not have wanted - and families may feel burdened by the worry that they will make a wrong choice.

The Advance Project: Initiating Advance Care Planning, Palliative and Supportive Care in General Practice

On 23 October, the members of the Gold Coast Hospital Service Specialist Palliative Care team and Gold Coast Primary Health Network will be conducting a free face-to-face workshop, that will provide an opportunity for questions and answers to relevant topics related to individual patient care. The face-to-face workshop has been allocated 4 Category 2 points Activity: 157438 in the RACGP QI&CPD Program for the 2017–2019 triennium. Find out more

Dr David Rowlands

Gold Coast Primary Health Network (GCPHN) Board Chair

In light of Queensland Mental Health Week, which runs from 5 October – 13 October, it is timely to remind you of the range of psychological services GCPHN fund for the Gold Coast community: 
  • The New Access program - which helps people cope with day-to-day pressures and with mild levels of depression and anxiety. It's free, confidential and available to anyone over 16-years-of-age. To find out more call 1800 010 630.

Read more ...

Dr Kate Shapland

General Practice Gold Coast (GPGC) Board Chair

Thank you to all who attended our joint meeting with Gold Coast Medical Association (GCMA).
GPGC is committed to working with, and for, local GPs. It was exciting to see GPs and specialists chatting together; old friends meeting and new contacts made. Many GPs told me it was good to put a face to the name of a specialist they’d been using for years. We look forward to more joint events next year – there are plans for one in March and one in September. 

Read more ...


New COPD resource available for patients

Gold Coast Primary Health Network (GCPHN) have recently added a new Chronic Obstructive Pulmonary Disease (COPD) resource to our Respiratory page on HealthyGC. The COPD Cycle of Care for Patients is designed to support your patients COPD management and treatment and help them keep track of appointments. It can be used in conjunction with the COPD 12 Month Cycle of Care for Health Professionals, which is also found on the Respiratory page, under Clinician Resources


Carl's Corner

Reflections of a Clinical Lead

Does pizza protect against cancer?

The 29th annual Ig Nobel awards ceremony was held recently at Harvard University. The awards honour achievements that ‘make people laugh and then think’ by celebrating unusual research, honouring imagination and creating interest in Medicine, Science and Technology. Read more

Gold Coast Health

Gold Coast Health seeking General Practice Liaison Officer

An opportunity has become available for a Senior Medical Officer (General Practice Liaison Officer) to join the Centre for Health Innovation at Gold Coast Health. The position is being advertised on both SmartJobs and Seek, with applications closing Wednesday 23 October 2019.

Complex Care hotline for GPs, patients and their families and carers

A Complex Care hotline, launched by Gold Coast Health earlier in the year, is providing assistance to general practitioners (GPs), patients with complex care issues and their families and carers. The hotline can help GPs who require assistance to find results or information about appointments and recent admission, or who might need support navigating the Health Service. Find out more

Lavender Mother and Baby Unit

GPs can refer into the Lavender Mother and Baby Unit at Gold Coast University Hospital, the state’s only publicly-funded mother-baby inpatient facility. A sensory garden and enclosed courtyard costing $250,000 and is the latest addition to the unit, which provides state-wide specialised mental health services for difficulties in the first year following childbirth. Find out more

Mental Health / Alcohol & Other Drugs

Mental health support for local residents affect by bushfires

With bushfires affecting residents across the Gold Coast and surrounding regions, many in our community may find themselves in challenging and stressful situations. Those struggling have been advised to visit their GP as a first step, so they can discuss their needs in more detail and put patients in touch with the most appropriate service to help.

Gold Coast Primary Health Network (GCPHN) fund a range of psychological services for the Gold Coast community, including:

  • The New Access program - which helps people cope with day-to-day pressures with mild levels of depression and anxiety. It's free, confidential and available to anyone over 16-years-of-age. To find out more call 1800 010 630.
  • For youth aged 12-25, we also fund headspace Southport, who provide tailored mental health support. headspace can be contacted on 07 5509 5900, or online for eheadspace on 1800 650 890.

Additional information about these and other programs is available on the HealthyGC website.

Cancer Screening

Resources available from NBCSP and Cancer Council Queensland event

On September 19, Gold Coast Primary Health Network partnered with the National Bowel Cancer Screening Program (NBCSP) and Cancer Council Queensland to deliver an information session for general practice staff.

Topics covered included:
  • Local trends around the Bowel Cancer Screening Program participation
  • An update regarding the National Bowel Cancer Screening register
  • Cancer Council informational, emotional and practical supports
  • Referral pathways.
You can view the presentation slides from the event by clicking on the links below:

Digital Health

My Health Record Organisation Readiness Checklist

The Agency’s Education Delivery team have updated the My Health Record Organisation Readiness Checklist to guide provider organisation managers and digital health officers to support individuals proceed from awareness to a thorough implementation of My Health Record. Find out more

My Health Record - Providing advance care plans to the point of care

My Health Record enables Advance Care Plan (ACP) information to be contained in the one place. An article by Dr Matthew Grant, a Melbourne-based palliative medicine physician talks about the benefits of uploading an ACP to the My Health Record.
Find out more


AIR access for practices

From October 2019, new medical practices must use PRODA to access the Australian Immunisation Register (AIR) site, as the Department of Human Services (DHS) will not issue any new authentication files. To register your medical practice as a vaccination provider on the AIR: 

  1. Go to and select Application to register as a vaccination provider (IM004) 
  2. Select medical practice as your provider type at Question 1.
  3. Complete the form with your principal vaccination provider’s details.
  4. The principal vaccination provider must sign at Question 12. 
  5. Submit the completed form directly to DHS. If you are registering as a medical practice, send the form to the DHS address on page two as you do not need state or territory health department approval.  

Practice News

New resources to support your CQI projects are now available!

PIP QI Tip 1

New CQI resources are now available on Primary Sense™. Click ‘CQI’ on your Primary Sense™ Desktop and you’ll find templates, examples and guides to support your CQI projects in your practice. 

PIP QI Tip 2

We have added worked examples of our CQI template to HealthyGC for practices undertaking CQI using CAT4. The current examples on our PIP QI page are for Smoking Status and Diagnosis of Diabetes, and they can be downloaded and modified for your practice.

PIP QI Tip 3

We have recently uploaded notes and resources from our CQI Workshop held in September to PIP QI webpage. This quarterly training event will help equip you with tools and strategies you require to undertake CQI for the PIP QI Incentive using either Primary Sense ™ or CAT4. To register your interest for the next training session in November, please email

For any questions related to these resources, or CQI in general, contact our Practice Support Helpdesk on 5612 5408 or email

In Brief News

Queensland Doctors' Health Programme (QDHP) infographic

QDHP is the service arm of the Doctors' Health Advisory Service Queesland (DHASQ) and aim to promote the health and wellbeing of doctors and medical students across Queensland. QDHP is a confidential, independent, not-for-profit organisation developed by doctors, for doctors and this new infographic has all the latest information and details for you to keep and pass onto your colleagues.

Wound Care Quality Improvement Initiative Award

You are encouraged to share your best practice initiative (which has been implemented in your facility within the last 12 months) that has led to the prevention of improvement in the management of wounds. The author of the winning entry will receive $1000 worth of educational support organised by Wounds Australia and get a chance to share the best practice initiative. Entries are due 1 November 2019. Find out more

Opportunity: Tender and submission writing for general practice

UNE Partnerships is offering access to a free tender and submission writing course for general practice developed in partnership with Coordinare. This course is targeted to practice managers and others within a practice who end up writing tenders, but don’t necessarily have the skills/knowledge to write one well.
Find out more

You are invited to the Inaugural meeting of the Gold Coast PBRN

This networking evening is to provide an introduction to the Gold Coast Practice-Based Research Network (PBRN) and ways forward for a GP practice research network. It is aimed at clinicians, researchers and key practice staff who want to understand how to get involved. Find out more

Free one-hour training available on psoriatic arthritis

In Vivo Academy, a not-for-profit provider of independent continuing medical education in Australia, is offering local general practices access to a free one-hour online module on psoriatic arthritis and other comorbidities in psoriasis. Find out more

Register for ACRRM's online mental health course starting 7 November 2019

The Australian College of Rural and Remote Medicine’s (ACRRM) provide a four-week online Mental Health course, with a specialised focus on rural and remote Australia by addressing issues such as isolation and drought. To enrol in this course or for more information, register on the ACRRM website. Prefer to talk to someone? Contact the ACRRM courses team on 1800 223 226 or email

Rheumatic Heart Disease Register here to assist health care providers

If you would like to get in touch with the QLD Rheumatic Heart Disease Register about assistance with diagnosis, developing localised protocols for your facilities, arranging some education or if you have queries in regards to patient data or information please contact 1300 135 854 or

Research Opportunities

General Practice Research Review

The Australian General Practice Research Review covers key research studies GPs need to know. It includes independent commentary by Professor Gerard Gill. You can subscribe to their publications on the Research Review website.

Type1Screen - Free Risk Screening for Type 1 Diabetes

A new Australian and New Zealand initiative, ‘Type1Screen’ offers free type 1 diabetes risk screening to 2-30-year olds who have a family member with type 1 diabetes. Find out more

What's on

View all upcoming events 

FEATURED: The Advance Project: Initiating Advance Care Planning, Palliative and Supportive Care in General Practice (for GPs only)

Wednesday 23 October | 6.30pm - 8.30pm
The Advance ProjectTM is a free evidence-based training package and suite of resources specifically designed to support GPs, nurses and practice managers to work as a team to initiate conversations about advance care planning and to assess patients’ and their carers’ palliative care needs.

Find out more/register
GCPHN Professional Events

​Tuesday 15 October
An introduction to Gold Coast Eating Disorder Services and Networking Event
6pm -7.30pm, Southport

Wednesday 23 October
The Advance Project: Initiating Advance Care Planning, Palliative and Supportive Care in General Practice (for GPs only)
6pm - 8.30pm, Southport

Wednesday 30 October
Benchmarque: Otitis Media Management Program
8.45am - 4.30pm, Robina

Wednesday 6 November
Practice Managers Breakfast: AAPM Networking
7.30am - 9am, Robina

Click here to see all GCPHN Professional Events


View online - Primary Healthcare Positions Vacant

Place a free job notification

Place your listing on the HealthyGC website

Alternatively email:  
Word Count: 75 words     Layout: Dot points
Generally Speaking is a monthly publication produced by Gold Coast Primary Health Network. It is an important resource for general practice, with local information on GP/practice nurse training and education, quality initiatives, referral information, events, job notifications and local Gold Coast health and community programs that can benefit general practitioners and patients.
Level 1, 14 Edgewater Court, Robina Qld 4226  |  PO Box 3576 Robina Town Centre Qld 4230
P:  07 5635 2455  |  F:  07 5635 2466  |  E:  |

Gold Coast Primary Health Network would like to acknowledge the traditional custodians of the Gold Coast and surrounding areas, the Yugambeh, Yuggera and Bundjalung peoples. 

Gold Coast Primary Health Network gratefully acknowledges the financial and other support from the Australian Government Department of Health.

While the Australian Government Department of Health has contributed to the funding of this material, the information contained in it does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided herein.
search the HealthyGC online directory


Help improve our website

Did you find what you were looking for today?:

We appreciate your feedback and thank-you for taking the time to help improve our website. Please use the form below to provide comments about your experience on our site today.


Primary Health Positions Vacant within the Gold Coast Region

The information on this page is for professionals seeking work in primary health care within the Gold Coast Region. Read more...

Upcoming GCPHN Events

Gold Coast Primary Health Network (GCPHN) assists healthcare professionals in the Gold Coast region through presenting professional education evenings and training events. Read more...

Search for Health Services outside of the Gold Coast Area

The national Health Services Directory is delivered by Healthdirect Australia. Here you can search for health services outside of the Gold Coast Region. Search the NHSD Directory...


Thank you for printing this HealthyGC article! Please don’t forget to come back to for more health and lifestyle articles and event information.