Register for a HealthyGC Account Forgotten Password
Page content updated 15/10/2019
GCPHN Publication Generally Speaking for Gold Coast general practices

In the May edition

Emergency Alternatives Campaign launching soon

Gold Coast Primary Health Network and Gold Coast Health will be launching their Emergency Alternatives Campaign from mid-May.

The campaign, which also ran from April to June in 2018, aims to create community awareness about when people should be presenting to an Emergency Department and when they should consider other options such as seeing their regular GP or an after-hours GP service. 

The campaign message will be promoted through various channels including printed collateral, online and radio. All marketing material will feature a website address that will offer more information and direct users to various online tools, to assist them when making the decision about presenting to an Emergency Department.

One of the online tools we will be promoting is the HealthyGC online service directory. Your practice can assist in making sure this information is up to date and accurate by checking your listing on the HealthyGC website

You can also help get the word out by displaying posters and brochures in practice waiting rooms. All materials will be sent out via post to practices or you can email for more information.

GCPHN seeking feedback on HealthyGC website

Gold Coast Primary Health Network (GCPHN) is seeking feedback to help us build a new and improved online platform to best meet the needs of our users. If you are a user of our website, you are in an ideal position to give us first-hand information. It would be greatly appreciated, if you could take the time to participate in a brief survey.

Dr David Rowlands

Gold Coast Primary Health Network (GCPHN) Board Chair

We are currently seeking feedback to help us build a new and improved online platform to best meet the needs of our users. This will help increase our understanding of how our website, HealthyGC, is currently perceived and experienced. Those of you who use our website are in an ideal position to give us first-hand information and it would be greatly appreciated, if you could take the time to participate in a brief survey. Your valuable feedback will help us to develop the features that are important for your continued use.

Read more ...

Dr Kate Shapland

General Practice Gold Coast (GPGC) Board Chair

June 14 will be our mid-year networking event, where you can catch up with your colleagues in a relaxed atmosphere. We are looking for a central location, so save the date and we will let you know a venue as soon as it is confirmed. You are welcome to bring a friend/partner. The format of the evening will be a short topical talk  followed by a chance to network with your colleagues.

Read more ...


Changes to mental health pages on HealthyGC making referrals easier

If you are looking for referral options for patients requiring mental health support, the HealthyGC Mental Health webpage for GPs and health professionals has been restructured to make it easier to find services and referral options for patients. The changes include new program pages about Gold Coast mental health services, detailed program information, eligibility and referral options. For any questions email

For individuals, families or carers, helpful information is available on the consumer focused mental health pages.

New and updated referral templates on HealthyGC

Referral templates for Sexual Health and Oncology are now available on HealthyGC. In addition, there have been updates to the existing templates of Persistent Pain and Urology.

General Practice Liaison Unit

Gold Coast Health implement new Integrated Electronic Medical Record

Patient data entered at Gold Coast Health is accessible to authorised clinicians across all Queensland ieMR sites, now that Gold Coast Health have joined the state-wide rollout of the Integrated Electronic Medical Record (ieMR) platform.

Paediatric Pearls - Type 1 Diabetes

Gold Coast Health has provided some information on diagnosing and referring children with Type 1 diabetes.

How to optimise GPs view of Electronic Discharge Summaries

By ensuring your practice has the latest version of medical software installed Electronic Discharge Summaries (EDS) can be received in a complete, legible format using Clinical Document Architecture (CDA).

Top tips for managing gestational diabetes mellitus in general practice

Associate Professor Dr Carl de Wet provides an update on gestational diabetes mellitus (GDM) and how helpful tips on how you can help manage GDM in your practice.

Mental Health / Alcohol & Other Drugs

New toolkit to assist those experiencing a disaster or traumatic event

The Emerging Minds Community Trauma Toolkit is a suite of resources developed to help support children and families before, during, and after a disaster or traumatic event. The information and training materials have been tailored to six key audiences – educators, first responders, community leaders, parents/carers, GPs and health and social service practitioners. The toolkit is also sorted by five timelines – preparedness, immediate, short term recovery, long term recovery, and ongoing recovery. 

Blue Knot Foundation training programs available for health professionals

Blue Knot Foundation deliver trauma-informed, vicarious trauma and complex trauma training across sectors around Australia and foster the knowledge, skills and tools you need to empower recovery with your trauma clients, with a focus on complex trauma clients.

Cancer Screening

National Cancer Screening Register update

From 2019, the National Cancer Screening Register (the Register) will begin supporting the National Bowel Cancer Screening Program, creating one record per participant for the two programs. From 2020, the Register will also feature integration with practice management software and online participant and healthcare provider portals.


Digital Health

Many clinical providers are now connected

Many clinical providers already use the My Health Record system to support them in caring for their patients. More than 80% of general practices and community pharmacies are now registered. Find out more about who is using digital health. Training and other resource materials are available here to support you in using the My Health Record system.

Start a conversation with your patients about My Health Record today

Many of your patients will benefit from having a digital record with key health information that is accessible to their treating healthcare providers. In particular, this will help people who have complex health conditions, young families, or those who see several healthcare providers. You may wish to discuss with your patient what information should be uploaded to their My Health Record. 

Have you registered for your PRODA?

Registering for Provider Digital Access (PRODA) provides access to services, payments and programs available in Health Professional Online Services. You can also manage My Health Record administrative details via PRODA, including adding additional HPI-Is, new or additional OMO’s and managing the NASH Certificate. You can register for your PRODA account here.


Changes to the recommendations for pertussis vaccination during pregnancy

The recommendation for timing of the pertussis vaccination during pregnancy has been updated. Further information can be found in the digital Australian Immunisation Handbook under the 'What's Changed' section. This updated recommendation is also contained with the Influenza and pertussis vaccines for pregnant women - clinical advice for vaccination providers.

Enhancements made to the Australian Immunisation Handbook

The Australian Immunisation Handbook has recently been enhanced to make it easier for providers to access information in the Handbook.

Meningococcal ACWY vaccine for adolescents

From 1 April 2019, the meningococcal ACWY vaccine will be provided free to students in year 10 aged 14-16 years through school-based vaccination programs. Catch up vaccination is also available for adolescents aged 15 to 19 years through their GP or primary care provider.


Practice News

Immunisation tip

Immunisation is the best possible protection against influenza, and the best way to reduce the number of flu infections and deaths. The influenza vaccination is funded under the National Immunisation Program (NIP) for many groups, including those with medical conditions such as COPD and severe asthma. For more information on the influenza vaccination, and to see the full list of NIP funded groups, visit the Immunisation Handbook or National Centre for Immunisation Research and Surveillance website. 


For GPs

We have recently created a COPD 12 Month Cycle of Care graphic, to help guide best practice in caring for your patients with COPD. The aim of the Cycle of Care is to close gaps in care and create a proactive approach to coordinated patient care. The graphic optimises a seasonal approach to care  and focusses on elements of best practice COPD management including  vaccination, pulmonary rehab, smoking cessation and spirometry to maximise health outcomes for your COPD patients. You can view and download the COPD 12 Month Cycle of Care here.


For practice nurses

You should recently have received your practice Benchmark report from us, which includes information on recorded smoking status of your patient population. Now is a good time to review your practice rates and see how your recording of smoking status compares to the same time last year.

The COPD X Concise Guide for Primary Care recommends ensuring the smoking status of each COPD patient is recorded and up to date. Identifying smokers and recording this in the patient’s medical record not only helps you meet accreditation targets, but these patients can then be flagged for brief smoking cessation advice or referral to local programs. The Smoking Cessation Guidelines for Australian General Practice has information for clinicians to support their patients in quitting. 


For practice managers and support staff

Does your practice have a process in place to proactively plan for reviews for patients who have received GP management plans and Team Care Arrangements? MBS data from 2016 – 2017 shows that of the 72,157 GP management plans (item number 721) and 63, 630 Team Care Arrangements (item number 723) that were prepared, only 92, 975 (item number 732) reviews were completed. With flu season fast approaching, it is a good idea to review your GPMP review reminder system process to support the effective management of patients with chronic disease. You can use CATPlus to compare your practice data to see how many patients are eligible for GPMP or reviews using the recipes found here. For more information on CATPlus, visit our HealthyGC data management page or contact our Practice Support team on 5612 5408 or 

Five things to consider before referring to a dietitian 

Written by Amanda Clark, Advanced Accredited Practising Dietitian

Dietitians are your on-hand qualified nutrition experts ready to help patients dispel myths and find the most practical approach to dietary change. 

When choosing who to refer to, it is worth considering that one dietitian won’t suit all of your patients.

Despite the prevailing model of care encouraging co-location of allied health GP practices, it’s appropriate to find the right fit for your patient. One dietitian is unlikely to be both skilled and interested in renal, eating disorders, food intolerance and weight related issues. The current model creates some difficulties for primary health-based dietitians in developing specialised interests and skills, but freedom to refer outside of the practice would assist with this. 

For example, many people in the community assume that all dietitians are skilled in weight control due to the interpretation of the word ‘diet’, however this too, is a specialty area often requiring specialised equipment, strategies, tools and attitudes to get the most from the consulting relationship.

Read more ...

In Brief News

Measles vaccination advice for General Practice

The Gold Coast Public Health Unit has released advice to GPs and practice nurses around the measles mumps rubella vaccine.

Changes to Outpatient Referral Criteria for CHQ

GPs are advised that from Wednesday 1 May 2019 the way that Children’s Health Queensland (CHQ) accepts referrals to the Queensland Children’s Hospital has changed. Paediatric Statewide Referral Criteria (SRC) is now being used to standardise referrals, triage and categorisation. 

Dementia risk factors survey for primary healthcare providers

The International Research Network on Dementia Prevention (IRNDP) would like to develop information and support for dementia risk reduction in primary healthcare settings. The survey is still open for GPs and practice nurses to have their say about dementia risk reduction and whether you feel further knowledge is required.

New resources available from ECCQ

The Ethnic Communities Council of Queensland (ECCQ) had advised of the availability of new resources for your patients, designed to assist those within culturally and linguistically diverse (CALD) populations in QLD.

Registrations for the Children's Health Queensland's Paediatric Masterclass for General Practice now open

The one-day Masterclass offers informative and interactive sessions on a range of child health topics delivered by QCH paediatricians and subspecialists.

Rural Emergency Skills Training available for GPs

From 22-23 June, the Australian College of Rural and Remote Medicine is hosting a course in Brisbane. This two-day emergency medicine course covers many of the common emergencies in rural practice that are relevant to the pre-hospital, small rural hospital and private rural practice environment.

Research on chlamydia management in general practice

Researchers at the University of Melbourne are seeking GPs, practice nurses and practice managers to participate in a telephone interview about chlamydia management in general practice. 

'The GP Show' podcast for health professionals

Join GP Dr Sam Manger and special guests from around the world discussing the latest in evidence-based medicine and more. This podcast is designed-with-love for medical doctors, scientists, researchers, allied health, nurses, students and anybody else interested in health, science and medicine.

What's on

View all upcoming events 

FEATURED: #NEXTCARE Health Conference
Thursday 30 May - Friday 31 May 2019

Over the two-day conference you’ll hear from global and world-class experts in leadership from a range of industries, connect with fellow health leaders at all levels, and be inspired to leadership excellence.

This signature event will play host to an inspiring range of international and Australian speakers who will help connect, inspire and transform all levels of multidisciplinary leaders who have come from across Australia and New Zealand.

Over the course of two days, presenters will cover several topics including:
  • Innovation in Leadership
  • Inspiring & Aspiring: the next generation
  • Journey to leadership
  • Leadership at any level
The conference is organised by Metro North Hospital and Health Service, Australia’s largest public health service.

For more information or to register, visit the #NextCare website here

GCPHN Professional Events

Saturday 11 May
Wound Management: Active Learning Module
9am-4.30pm, Robina

Tuesday 14 May
My Health Record: The answers to all those questions
6pm-8.30pm, Robina

Wednesday 15 May
The Advance Project: Initiating Advance Care Planning, Palliative & Supportive Care in General Practice
6pm-8.30pm, Robina

Wednesday 22 May
Spirometry Training Update
6.30pm-9pm, Robina

Thursday 23 May
GP Trainer Workshop
6pm-9pm, Springwood

Wednesday 29 May
Surviving and thriving through accreditation: Practice performance, privacy, risks & management
6.30pm-8.30pm, Robina

Wednesday 5 June
Foot Health Assessment Program
8.45am-4.30pm, Robina

Click here to see all GCPHN Professional Events


View online - Primary Healthcare Positions Vacant

Place a free job notification

Place your listing on the HealthyGC website

Alternatively email:  
Word Count: 75 words     Layout: Dot points
Generally Speaking is a monthly publication produced by Gold Coast Primary Health Network. It is an important resource for general practice, with local information on GP/practice nurse training and education, quality initiatives, referral information, events, job notifications and local Gold Coast health and community programs that can benefit general practitioners and patients.
Level 1, 14 Edgewater Court, Robina Qld 4226  |  PO Box 3576 Robina Town Centre Qld 4230
P:  07 5635 2455  |  F:  07 5635 2466  |  E:  |

Gold Coast Primary Health Network would like to acknowledge the traditional custodians of the Gold Coast and surrounding areas, the Yugambeh, Yuggera and Bundjalung peoples. 

Gold Coast Primary Health Network gratefully acknowledges the financial and other support from the Australian Government Department of Health.

While the Australian Government Department of Health has contributed to the funding of this material, the information contained in it does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided herein.
search the HealthyGC online directory


Help improve our website

Did you find what you were looking for today?:

We appreciate your feedback and thank-you for taking the time to help improve our website. Please use the form below to provide comments about your experience on our site today.


Primary Health Positions Vacant within the Gold Coast Region

The information on this page is for professionals seeking work in primary health care within the Gold Coast Region. Read more...

Upcoming GCPHN Events

Gold Coast Primary Health Network (GCPHN) assists healthcare professionals in the Gold Coast region through presenting professional education evenings and training events. Read more...

Search for Health Services outside of the Gold Coast Area

The national Health Services Directory is delivered by Healthdirect Australia. Here you can search for health services outside of the Gold Coast Region. Search the NHSD Directory...


Thank you for printing this HealthyGC article! Please don’t forget to come back to for more health and lifestyle articles and event information.