Introduced on 1 July, health professionals are now required to confirm patient details through the Health Professional Online Service (HPOS), the new process is part of their ongoing commitment to patient privacy. These changes now give you real time results to confirm:
- patient details
- Medicare card details
- DVA numbers
- concessional eligibility.
You can save time, as you don’t need to call to confirm your patient’s details.
To help you, they’ve created the how to find a patient using HPOS
infographic. It shows you how to confirm patient details once they have given consent for claiming purposes. Save this on your desktop or print it so you can refer to the steps anytime you want.
This resource is part of their extensive HPOS education resources
library to help you do your business online.