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Act for Kids Family and Child Connect

Family and Child Connect (FaCC) is a Queensland government initiative that endeavours to provide advice, information and/ or referrals to any person/s interested in the safety and wellbeing of children and families.

Anyone can contact Family and Child Connect on 13FAMILY or 13 32 64 for advice and information including parents, family members and community members.

How we help

  • Provide general information and advice to referrers and families
  • Provide referral options to community agencies and local services
  • Actively engage families to identify areas of need
  • With consent, refer families to the most appropriate service including specialist or Intensive Family Support services
  • Provide specialist consultation with Domestic and Family Violence practitioners
  • Support families for a brief period of time while more long term supports are established

You can contact Family and Child Connect by calling 13FAMILY or 13 32 64, or by visiting their office.

Family and Child Connect can visit you at home, or a place that you think is a good and safe place to talk.


Act for Kids,
21 Tallebudgera Creek Road,
4219 QLD

Opening Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday -
Sunday -

Notes on public holiday hours:
We are closed on public holidays

Fees & Charges

Free services
Bulk billing is not available

Services Provided

  • Support

Health Practitioners

  • -

Service Age Criteria



Not applicable

Spoken Languages


Target Groups

  • Children
  • Homeless and at Risk
  • Parents / Families
  • Youth
Our Location
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