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Page content updated 17/09/2019
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VitalCall is Australia’s original provider of 24 hours a day, 7 day a week personal emergency response alarms.

Trading in Australia for over 40 years, we have been providing assistance to those who want to live a full, independent and active life, but require the assurance that if help is needed, it is only the press of a button away.

VitalCall is a personal alarm device that can be worn as a pendant or bracelet. It is equipped with a button you press when assistance is required. A signal is sent from the pendant to a base unit, which in turn calls our response centre.

There is no need to pick up your phone - our response operators will speak to you through the base unit, assess your needs and send help immediately if required. In the event of a fall, medical emergency or if you need assistance, no matter the time of day, help is at hand with VitalCall.

Contact Details


41 Pentex Street,

Opening Hours

Service available 24 hours a day 365 days a year

Notes on open hours:
Customer Service Team available Mon-Fri 8am-5pm
Notes on public holiday hours:

Fees & Charges

Charges apply for all services Installation - $149.00 Monthly Monitoring - $40.00 inc GST Service provided at no cost for eligible DVA Gold and White Card holders Discounts available if referred by Health Care Professional
Bulk billing is not available

Services Provided

  • DVA
  • Referral

Health Practitioners

  • -

Service Age Criteria




Spoken Languages


Target Groups

  • Aboriginal & Torres Strait Islander
  • Children
  • Chronic Disease
  • General Public
  • Healthcare Professionals
  • Multi-Cultural
  • Parents / Families
  • Disability
  • Elderly
  • Youth
  • GP's
  • Women
  • Men
  • DVA
  • Veterans
  • Carers
  • Pharmacists
Our Location
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