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Medical Aids Subsidy Scheme (MASS)

The Medical Aids Subsidy Scheme (MASS) provides funding for medical aids and equipment to eligible Queensland residents who have a permanent and stabilised condition or a disability. The scheme helps people to live at home and avoid early or inappropriate residential care or hospitalisation.
Aids and equipment are subsidy funded on a permanent loan basis, through private ownership or the supply of consumables. If you pay for more than 50% of the cost for an item, you can choose to take ownership, rather than having a permanent loan. However, this means that you are responsible for all repairs to that item.

You may be eligible for assistance under MASS if you:
  • are a permanent resident of Queensland
  • have a permanent or stable condition or disability
  • hold a pensioner concession card, health care card or Queensland Government Seniors Card
  • meet the clinical criteria for each aid
To find out if you are eligible, contact MASS or talk to your health professional. You can also read the application guidelines and forms for each scheme for more details.

How to apply
You will need to be assessed by a clinician approved by MASS.  They will help you complete an application form and forward it to MASS for approval. The type of clinician you need to see depends on the aid you need.

Types of aids and equipment
Some medical aids and equipment are also known as assistive technology and include:
  • communication aids
  • continence aids
  • daily living and mobility aids
  • home oxygen
  • medical grade footwear
  • orthoses
  • spectacles
  • artificial limbs
  • vehicle modifications
These help people to improve their functioning, maintain their independence and community participation, and enhance quality of life.

Spectacle Supply Scheme (SSS)
Phone: 1300 443 570
Queensland Artificial Limb Service (QALS)
Phone: (07) 3136 3660
Cystic Fibrosis Program (CFP)
Phone: 1300 443 570 
Repairs to aids and equipment

Service centres
Address: 41 Southgate Avenue, Cannon Hill
Phone: (07) 3136 3636
Address: 73 Victoria Street, Mackay
Phone: (07) 4965 9456
Address: 190 Palmerston Street, Vincent
Phone: (07) 4433 8000

Contact Details


33 Charlotte Street,

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm
Saturday -
Sunday -

Notes on public holiday hours:
We are closed on public holidays

Fees & Charges

Please enquire for details
Bulk billing is not available

Services Provided

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Health Practitioners

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Service Age Criteria




Spoken Languages


Target Groups

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Our Location
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