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My Aged Care

The My Aged Care website has been established by the Australian Government to help you navigate the aged care system. The Gateway is part of the Australian Government's changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. 
 
You can find more information about these and other improvements to Australia's aged care system below, as well as information about the aged care workforce and a glossary of definitions that may help you to understand any unfamiliar terms that you come across while finding out more about aged care.
 
My Aged Care is made up of this website and a national contact centre. Together they can provide you with information on aged care, whether for yourself, a family member, friend or someone you're caring for. The contact centre can be phoned on 1800 200 422 between 8.00am and 8.00pm on weekdays and between 10.00am and 2.00pm on Saturdays. The My Aged Care phone line is closed on Sundays and national public holidays. 
 

Phone: 1800 200 422

Telephone Helpline

Opening Hours

Monday 8:00am - 8:00pm
Tuesday 8:00am - 8:00pm
Wednesday 8:00am - 8:00pm
Thursday 8:00am - 8:00pm
Friday 8:00am - 8:00pm
Saturday 10:00am - 2:00pm
Sunday Closed - Closed

Notes on public holiday hours:
We are closed on public holidays
Opening hours are for the My Aged Care national phone line

Contact Details

Target Groups

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Fees & Charges

Please enquire for details

Services Provided

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