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Severe Behaviour Response Team

The SBRTs are a mobile workforce of clinical experts. The teams provide timely and expert advice to Commonwealth funded approved residential aged care providers requiring assistance with addressing the needs of people with very severe and extreme Behavioural and Psychological Symptoms of Dementia (BPSD). The SBRTs work across Australia and are available from 7am to 7pm, seven days a week (including public holidays).

All referrals to the SBRTs must be made through the Dementia Behaviour Management Advisory Services (DBMAS). DBMAS have procedures in place to decide when the SBRT is the best service option or when DBMAS can provide the right support.

To contact DBMAS, please call 1800 699 799 at any time.

For more information about the Dementia Behaviour Management Advisory Services go to


Phone: 1300 014 424

Telephone Helpline

Opening Hours

Monday 7:00am - 7:00pm
Tuesday 7:00am - 7:00pm
Wednesday 7:00am - 7:00pm
Thursday 7:00am - 7:00pm
Friday 7:00am - 7:00pm
Saturday 7:00am - 7:00pm
Sunday 7:00am - 7:00pm

Notes on public holiday hours:
We are open as normal

Contact Details

Target Groups

  • General Public
  • Healthcare Professionals
  • Elderly

Fees & Charges

Free services

Services Provided

  • Treatment of Acute Illnesses

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