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National Sexual Assault, Domestic and Family Violence Counselling Service (1800RESPECT) Online and telephone counselling

Aims of the National Sexual Assault, Domestic and Family Violence Counselling Service (1800RESPECT) include to provide a best practice, professional telephone and online, crisis and trauma counselling service 24 hours a day, seven days each week. The service also assists people experiencing the effects of sexual assault, domestic or family violence.

1800RESPECT commenced on October 2010. In June 2011, the website was launched.

The Commonwealth Government funds 1800RESPECT through the Department of Social Services, Medibank Health Solutions Telehealth Pty Ltd  provide the 1800RESPECT service and subcontract the telephone and online counselling to Rape and Domestic Violence Services Australia (formerly known as the New South Wales Rape Crisis Centre).

The 1800RESPECT online and telephone counselling service is part of the Australian Government's commitment to reduce violence under the National Plan.

National plan

The National Plan to Reduce Violence against Women and their Children 2010–2022 (the National Plan) was released in February 2011 and brings together the efforts of governments across the nation to make a real and sustained reduction in the levels of violence against women. The National Plan targets two main types of violence: Sexual assault and domestic and family violence.

Medibank Health Solutions

Medibank Health Solutions delivers a range of innovative health care solutions for corporate Australia and government. More information about Medibank Health Solutions can be found on their website.

Rape and Domestic Violence Services Australia

Rape and Domestic Violence Services Australia (formerly NSW Rape Crisis Centre) is a non-government, not-for-profit service, which has been assisting those who have experienced sexual assault in NSW for the past 40 years. More information about Rape and Domestic Violence Services Australia can be found on their website.

Phone: 1800 737 732

Telephone Helpline

Opening Hours

Service available 24 hours a day 365 days a year

Notes on public holiday hours:
We are closed on public holidays
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Contact Details

Target Groups

  • Women

Fees & Charges

Free services

Services Provided

  • Counselling

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