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Parentline Helpline

We provide support, counselling and parent education for the cost of a local call.

Parentline is a confidential telephone service providing professional counselling and support for parents and carers of children in Queensland and the Northern Territory.
The service commenced in Queensland in April 1996 and extended to the Northern Territory in May 2004.
Counsellors respond on average to 210 calls each week concerning a range of issues including:
  • parenting strategies for challenging behaviours
  • parent-child relationships
  • custody and access, and the
  • emotional well-being of children and young people
Parents, carers and family members have direct access to qualified counsellors and can choose to speak with either a male or female counsellor. They are also able to arrange to call back and speak with the same counsellor to work through their issues.
Parentline is a BoysTown service and receives funding support from the Queensland and Northern Territory Governments.
Call Parentline on 1300 30 1300, from 8am to 10pm, seven days a week for the cost of a local call.
Note: If you are visiting this website from a state other than Queensland or the Northern Territory, follow this link to view other Parentline services throughout Australia.

Phone: 1300 30 1300

Telephone Helpline

Opening Hours

Monday 8:00am - 10:00pm
Tuesday 8:00am - 10:00pm
Wednesday 8:00am - 10:00pm
Thursday 8:00am - 10:00pm
Friday 8:00am - 10:00pm
Saturday 8:00am - 10:00pm
Sunday 8:00am - 10:00pm

Notes on public holiday hours:
We are open as normal

Contact Details

Target Groups

  • -

Fees & Charges

Some charges apply You can call Parentline for the coast of a local call

Services Provided

  • -

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